Billing
Manage your workspace plan and payments.
Billing
$9.99/mo · 3 members · renews Jul 9
On the Billing screen you can check your workspace’s current plan, then pick monthly or yearly billing to upgrade or downgrade. Payment is handled securely on the Creem checkout page, and you’re returned to botn automatically once it’s done.
View & change your plan
Settings → Billing shows your ‘current plan’ at the top. If you haven’t subscribed yet, it shows Free.
- Pick a billing cycle — Toggle between monthly and yearly. Yearly applies a 15% discount.
- Compare plans — Each card shows price, key features, and the monthly BOTN AI usage (about N calls). The most popular plan carries a ‘Popular’ badge.
- Get started — Tap a plan’s button to go to the Creem checkout. Your current plan shows ‘Current’ and can’t be re-purchased.
BOTN AI usage
Each plan’s card shows roughly how many BOTN AI calls you get per month — about 100 on Free, ~1,000 on Pro, and ~2,500 per seat (per member) on Business. Per-seat limits apply to each member individually — it isn’t a shared team pool. If your team leans on AI heavily, pick a higher plan.
See what BOTN AI can do in the BOTN AI assistant guide.
Payments & subscription
- Billing history — the Billing screen lists subscription and credit purchases with label, amount and date.
- Adjusting seats — per-seat plans let you set the seat count at upgrade — add seats as your team grows.
- Payment & receipts — Payments run through Creem; updating your payment method and viewing receipts/invoices happen on the Creem side.
- Cancel subscription — While subscribed, a ‘Cancel subscription’ button appears below. Canceling doesn’t cut you off immediately — you keep access until the end of the current billing period.
- Confirmation emails — When a subscription starts or a cancellation is scheduled, a confirmation email is sent to the workspace owner.
Email credits
Near the top of the Billing screen you’ll see your workspace’s email credit balance and top-up packages. Email credits are prepaid credits used for sends beyond your plan’s tier limit — 1 credit = 1 email. New workspaces start with a 50-email signup bonus.
Top up by choosing a package and paying via Creem. Some packages add bonus credits on top.
- $5 → 5,000 emails
- $10 → 12,000 emails (incl. 2,000 bonus)
- $25 → 35,000 emails (incl. 10,000 bonus)
- $50 → 80,000 emails (incl. 30,000 bonus)
SMS credits (separate)
Web-originated SMS is sent with prepaid credits, separate from your subscription. Top up from the ‘SMS credits’ quick link near the top of the Billing screen, on the SMS credits page. One SMS costs 1 credit (₩10) and is sent only to Korean phone numbers.
Usage and limits
Email-marketing plans are limited by your number of ‘active contacts’ — the unique recipients you’ve emailed in the last 30 days. As you approach the limit, consider moving to a larger tier.
To compare every feature in a single table, use the ‘Compare plans in detail’ quick link on the Billing screen. You can review real usage — campaigns, reports and more — under Revenue & reports.
Related
- Settings — workspace defaults and personal preferences
- Members — invite members and set roles (affects per-seat AI usage)
- SMS credits — top up prepaid SMS credits